Psych Scribe

Log in

Privacy Policy

Privacy Policy

Effective Date: 11/27/2024

Introduction
At Psych Scribe (www.psych-scribe.com), we prioritize your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our subscription-based services. By using our website, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following types of information:

  • User-Provided Information:
    • Account details, such as your name, email address, and billing information.
    • Data entered by you to generate AI-powered responses via our services.
  • Payment Information:
    • Payments are processed securely through Stripe. We do not store your full credit card details; Stripe handles all payment transactions in compliance with PCI-DSS standards.
  • Automatically Collected Data:
    • Google Analytics: Non-identifiable data, including website interactions, time spent on pages, and general geographic location.
    • Log Data: Your IP address, browser type, and device information.
    • Cookies: Cookies to enhance user experience and analyze website traffic.

2. How We Use Your Information
The information we collect is used to:

  • Provide and improve our services.
  • Manage your subscription and process payments through Stripe.
  • Generate AI-powered responses to user-entered data via the OpenAI API.
  • Analyze website performance using Google Analytics.
  • Respond to user inquiries and provide customer support.

3. Payment Processing
All payment transactions are securely processed through Stripe. By subscribing to our services, you agree to Stripe’s Privacy Policy. We retain limited payment details necessary for subscription management, such as transaction IDs, but not full card details.

4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share data with:

  • Service Providers:
    • Stripe for secure payment processing.
    • OpenAI for processing user-entered data to generate responses.
    • Google Analytics for performance monitoring.
  • Legal Compliance: To comply with applicable laws or lawful requests.

5. Data Retention
We do not store any data you enter for use with the OpenAI API. Once the data is processed and the response is generated, it is not retained. Other information, such as account details and payment records, is retained only as long as necessary to provide our services, comply with legal obligations, and support our business operations.

6. Your Privacy Choices
You can:

7. Security Measures
We implement advanced security measures to protect your data, including encrypted transactions and secure storage protocols.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please check this page periodically for updates.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@psych-scribe.com